At Anchor Lab Health Care, we help solve analytical challenges from routine testing to complex research and discovery.
Anchor Lab Health Care has been trusted by teachers and technicians from all across the India, providing a comprehensive range of
science equipment.
We Serve customers within Govt , Veterinary Deptt, hospitals and clinical diagnostic labs,
universities, research institutions and government agencies, as well as environmental and industrial process
control settings across the INDIA .
Encouraging and enabling pupils of all levels to develop scientific and
technological skills, whilst showing how exciting science can be!
The Company has four Division
 Anchor Lab Surgical
Anchor Lab Health care
Anchor Lab Glassware
Anchor Lab Chemicals
Product Management
We host around 2000 products of Science. At Anchor Lab Health Care team of over 5 product management engineers work to make
these products available at your doorstep. The product Management Department.
Keeps the track of the Technological advancements.
Identifies the dealers needs.
Analyzes the product competition.
Conducts Global Companiesn and product appraisal Controls product quality.
Offers various product consultancy services to customers.
Offers technology support to the customers.
Keeps the track of the product performance.
Research and Development
The R&D department is always in search of new technological frontiers to develop
innovative features in products.
Customer Service
At Anchor Lab Health Care we have pledge to be the best service industry first and then organized player
in Industrial and business retail segment.
For the entire scientific product range we have a team of well trained service engineers.
Our IT infrastructure and machine history mapping allow
us to provide total service solution to the dealers.
System and IT
The entire operation of Anchor Lab Health Care is IT driven.
We have devised an actual Virtual : – office platform which has modules
for all the operation including inventory, distribution and logistics management.
The IT department has the strength
of more than 3 software professionals working in various capacities like project Managers, system analysts, Team
Leaders, Programmers and web developers. The Department carries out various functions as under.
System Analysis.
Design, development as well as debugging of various modules.
Software Training.
Server Management.
IT Infrastructure Management.
Business Development Department
The Business development department is in search of newer avenues for doing business. This
5 member Business development team is spread across INDIA and it meets the entrepreneurs
willing to be part of the Anchor Lab Health Care family.
The main functions of the team are Selection of the
right business partners. Ensuring that the dealer sales target is achieved from time to time.
Providing support to the business partners in strategizing & expanding the market.
Director Customer and Projects Department
A team of 5 people are working of engineers and Regional managers along with the support staff in accounts, finance
and legal departments.
The function includes :- Strategic tie-ups with the distributor and the direct customer at the
branch office level The same department has an offshoot, which completely focuses on govt. sales and tenders. The
projects department undertakes various projects in industrial and business sectors.
Publication and Communication Department
Being the backbone of the company this department of 5 people working in various
capacities.
The department Controls the design and production of product catalogue every quarter.
Apart from the print media, the department devises promotional tools for the project as
well as designs and plans add Campaigns.
The department controls the design aspect of web media.
Other responsibilities include designing e-mailers, flash presentations and 3D simulated product models
and explodable product diagram for training the after sales service personnel and customer
information.
E- marketing Department
The 2 member e-marketing department plays a support role by providing e-marketing support
to various departments : -
Maintaining the databases of the customers.
Conducting market surveys.
Product promotions through e- marketing.
Similarly the department supports the publication division by conducting e- marketing for the catalogue
advertisers.
Customer Care Department
The company has a separate customer care department which caters to : -
Product and customer enquiries.
After sales Service enquiries.
Business partners quires.
All customers' enquiries and quires are logged on to the portal and attended
immediately by the concerned Engineers. Similarly the company runs various
customer loyalty programs and credit points' schemes for its customers.
|